Privacy policy.

Who we are

This website, filewithklarity.com, is operated by K-Rod Enterprises LLC dba Klarity Tax (“Klarity Tax,” “we,” “us”), a tax preparation division of Klarity Financial Group. This policy explains how we collect, use and protect your information.

Information we collect

When you use this website or work with us, we may collect: your name, email, phone number and mailing address; information about your household, income and tax situation that you choose to share in our forms; documents you upload (such as W-2s, 1099s and photo ID); and basic website usage data (such as pages visited) collected through cookies and our website platform.

How we use your information

To respond to your questions and estimate requests, prepare and file your tax return, schedule and remind you about appointments, send status updates about your return, and improve our website and services. We do not sell your personal information.

Text messages (SMS)

K-Rod Enterprises LLC dba Klarity Tax (“Klarity Tax”) sends text messages from 361-336-0566 only to people who opt in by checking an SMS consent box on our website forms or by texting us first. Informational texts cover your inquiry or estimate request, appointment confirmations and reminders, tax document requests and tax return status updates. If you separately opt in to marketing texts, we may also send occasional offers and tax-season reminders. Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to opt out at any time. Consent to receive texts is not a condition of any purchase or service. See our SMS Terms & Conditions.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How we share information

We share information only as needed to provide our services, for example with the IRS and state tax agencies when filing your return, and with service providers that help us run our business, such as HighLevel/LeadConnector (our website, forms, scheduling, customer messaging and text message platform) and the tax preparation and e-signature software we use to prepare and file returns. These providers may use your information only to provide their services to us. We may also share information when required by law. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text message services. We do not sell, rent or trade personal information or phone numbers.

How we protect your information

We use reasonable administrative, technical and physical safeguards, and access to client files is limited to the people who need it. Our website forms and messages are handled through our service providers' secure platforms. No method of transmission or storage is 100% secure, but we work to protect your information. Please don't send full Social Security or bank account numbers through website forms; we'll collect those securely.

Keeping your information

We keep tax records and related information for as long as needed to provide our services and to meet our legal, tax and professional record-keeping requirements, and then delete or securely dispose of them.

Your choices

You can ask to see, update or delete the personal information we hold about you (subject to records we're required to keep), and you can opt out of marketing emails and texts at any time. To stop text messages, reply STOP to any message from us.

Klarity Financial Group

Klarity Tax is a trade name (DBA) of K-Rod Enterprises LLC. We do not share your mobile number, SMS opt-in data or consent with Klarity Financial Group or any other company for any purpose, other than the text message service providers that deliver our messages.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last updated.

Contact us

Questions about this policy? Call or text 361-336-0566 or email [email protected].